How Can We Help You?
Account Management
Get help with your account settings, profile management, and account security.
- Profile creation and editing
- Account verification
- Password reset
- Privacy settings
- Account deletion
Contact: andyshopnet@gmail.com
Payment & Billing
Assistance with premium subscriptions, payment methods, and billing inquiries.
- Premium subscription management
- Payment method updates
- Billing history
- Refund requests
- Subscription cancellation
Contact: billing@koreadating.net
Technical Support
Help with app functionality, bugs, and technical issues.
- App installation issues
- Login problems
- Matching system issues
- Notification problems
- Performance optimization
Contact: support@koreadating.net
Safety & Security
Report safety concerns, harassment, or suspicious behavior.
- Report inappropriate behavior
- Block and unblock users
- Safety feature assistance
- Emergency support
- Legal compliance issues
Contact: safety@koreadating.net
General Inquiries
Questions about our services, policies, or general information.
- Service information
- Policy questions
- Partnership inquiries
- Media requests
- General feedback
Contact: info@koreadating.net
Community Guidelines
Help with community standards, content moderation, and user behavior.
- Guideline clarification
- Content moderation appeals
- Community feature help
- User behavior reports
- Guideline violations
Contact: community@koreadating.net
Contact Information
Get in Touch
Response Times
- Safety & Security Issues: Within 2 hours
- Technical Support: Within 24 hours
- Account & Billing: Within 48 hours
- General Inquiries: Within 72 hours